CONTACT FORM

If you have any questions that are not answered by our FAQ’s, please contact our Customer Services team via the contact form below. We aim to reply to your enquiry within 24 hours.

Your item
Your details
Max file size: 5MB. Accepted formats: jpg, jpeg, gif, heic, png, avif, webp.
Please include clear images of the issue in question, and, in the case of shoes, a picture of both soles.
No File Selected 1 File Selected Files Selected You've reached the maximum amount of attachments allowed.
Captcha failed. Please try again.

Your message has successfully been sent.

We will contact you shortly if your message requires a response.

Submitted

Your message has successfully been sent.

Call Us

(+33) 805636699 from France
(+49) 80058937660 from Germany
080003110058 from UAE
0080070080020 from any other country

Monday to Saturday*
07:00am-9:00pm

Message Us

customerservices@jimmychoo.com

Our Live Chat is available 24/7*

Other Enquiries

For press and media queries, please email pressinfo@jimmychoo.com

For careers at Jimmy Choo, please refer to our Careers Section

(*Excluding Easter Sunday and Christmas Day)

© 2025 Jimmy Choo

3D View

Click to experience this style in 3D