We offer a variety of shipping methods for orders to the US, Canada and the Americas. All order are delivered via UPS, with the exception of Same Day, Next Day and Nominated day:

DELIVERY:

We accept PayPal, PayPal Express, Visa, MasterCard, American Express, Apple Pay, China Union Pay, Discover Cards, Shoprunner, Klarna and AfterPay at our checkout.

While we are unable to provide specific gift wrapping with online orders, each item arrives in uniquely branded packaging. You will be able to personalise your order with a Gift Message before checkout.

We offer complimentary returns on orders up to 14 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

We offer a variety of shipping methods for orders to the US, Canada and the Americas. All order are delivered via UPS, with the exception of Same Day, Next Day and Nominated day:

DELIVERY:

The Jimmy Choo website is divided into several regions. Please ensure that you select the country that you would like your order to be delivered to before you place your order.

For orders to the United States, Canada and Puerto Rico, all import duties/customs taxes are calculated and included within the purchase price, and will automatically be refunded in full if you return an item. Any local sales taxes applicable will be added at the checkout page.

International duties/customs taxes may apply to orders delivered outside of the Americas. For more details, please visit Delivery.

Depending on the status of your order, we may be able to amend your shipping address. For further information please contact Customer Service.

Ground and Express orders are shipped with UPS. We use different carriers for Same Day and TOSHI Delivery for Next Day and Nominated Day. For further details, please view our Delivery page.

A signature is required for every delivery, and it is at this point that the responsibility for the goods delivered is passed to the consignee.

If you have purchased any additional items within the same order, these will be dispatched as and when they become available.

We accept PayPal, PayPal Express, Visa, MasterCard, American Express Apple Pay and Klarna at our checkout.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

After you place your order, you will receive an email confirmation. Once the details have been verified, your order will be accepted, and the item will then be dispatched.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service

You can refer to our Product Care page for the Material Guide and specific after care advice

We offer complimentary returns on orders up to 28 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns page

You can return or exchange items purchased online at select Jimmy Choo boutiques, where our in-store associates will be on hand to assist you. For a full list of stores, please visit Store Locator

We offer a variety of shipping methods for orders to the US, Canada and the Americas. All order are delivered via UPS, with the exception of Same Day, Next Day and Nominated day:

DELIVERY:

We offer complimentary returns on orders up to 14 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns page.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.

We offer a variety of shipping methods for orders to the US, Canada and the Americas. All order are delivered via UPS, with the exception of Same Day, Next Day and Nominated day:

DELIVERY:

We offer complimentary returns on orders up to 14 days after you have received your order. Some exclusions may apply. For the full returns policy visit Returns page.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.

We offer a variety of shipping methods for orders to the US, Canada and the Americas. All order are delivered via UPS, with the exception of Same Day, Next Day and Nominated day:

DELIVERY:

We offer complimentary returns on orders up to 14 days after you have received your order. Some exclusions may apply. For the full returns policy visit Delivery & Returns page.

For all in-stock and pre-order items, payment is charged at the time of dispatch.

For Made-to-Order purchases, these items will be charged in full 24-48 hours after the order is placed.

Items can be dispatched separately, you may see different transactions on your bank statement.

We are unable to change the details but may be able to assist you to cancel and replace your order. For further information please contact Customer Service.

Once your order is dispatched, we will send you a confirmation email along with your unique tracking number.